Support Center

Frequently Asked Questions

How do I reset my modem/router? −

Unplug the modem/router for 30 seconds, then plug it back in, or press the reset button for a factory reset if needed.

My internet is slow, what can I do? +
How do I reset my cable box? +

Need Further Assistance?

Contact our support team:

Online Payment Methods

Discover seamless digital transactions with GCash and PayMaya, two of the most trusted e-wallets in the Philippines. Enjoy secure, fast, and hassle-free payments for shopping, bills, and more—anytime, anywhere.

Pay with GCash

  • Log in to your account
  • Go to Pay Bills
  • Cable/Internet
  • Select DCTV Cable
  • Fill out payment details
  • Confirm Email